Safety First

Do Not Let Imposters Fool You

Con men posing as AOG service representatives may from time to time approach the elderly or people who live alone. They attempt to get money by convincing homeowners that their furnaces need repairs or that there is a gas leak.

Do Not Fall Victim To Their Schemes

Never pay a suspicious service representative without checking with your local AOG office first. Always ask to see the AOG service representative’s identification card. AOG identification cards always feature the representative’s photograph. AOG service representatives always drive vehicles clearly marked AOG and their clothing always will display an AOG logo. Call your local AOG office with any questions. Play it safe!

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Discourage Intruders

Outdoor gas lighting is a proven safety measure for your home. For only pennies a day, homeowners can brighten their property and increase their security. Call your local AOG office for additional information. Safety depends on you. Natural gas is a dependable and inexpensive source of energy for homeowners. However, like all sources of energy it must be treated with respect.

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Please Remember

  • Never allow children to play around appliances.
  • Don’t use a gas oven or range burner to warm a room.
  • Keep aerosol cans and flammable or combustible liquids away from appliances.
  • Never bypass safety devices.
  • Call the toll-free pipeline locating service three days prior to making an excavation in your yard. (In Arkansas call 1-800-482-8998 and in Oklahoma call 1-800-522-6543.)
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If You Smell Gas Inside

Natural gas is odorless and colorless so a distinctive odor is added to the gas to make it easier to detect. If you smell a strong odor of gas inside, leave the structure to CALL your local AOG office at (479) 784-2052 or toll-free at (800) 883-3181. DO NOT SEND AN EMAIL TO AOG TO REPORT GAS ODOR – INSTEAD CALL IMMEDIATELY.

Warn others to stay away and avoid creating a spark.

Carbon Monoxide

What is Carbon Monoxide?

Carbon Monoxide (CO) is a colorless and odorless gas that is produced from the incomplete combustion of any fuel. Carbon Monoxide gas can be very dangerous if exposure levels are high enough. CO detectors can be installed in your home for added protection. Be sure to have your gas furnace and other appliances checked every year for proper operation by a trained service technician.

When carbon monoxide is at dangerous levels, it can cause headache, dizziness, sleepiness, nausea and heart flutter. If you suspect carbon monoxide in your home from a natural gas source or experience these symptoms, call your local AOG office.


Cold weather can produce in some people, especially the elderly, a dangerous health condition called hypothermia. This low body temperature condition can be brought on by continued exposure to room temperatures not far below 70 degrees!

Certain prescription drugs increase susceptibility. The best protection is to dress warmly—indoors and outdoors—and to eat nutritious meals. If you notice an older relative or friend with any of the following symptoms, hypothermia could be the cause.

  • Confusion or difficulty speaking.
  • Shivering or cold stiff muscles.
  • Slow breathing.
  • Sleepy or hard to wake up.
  • Puffy face.
  • Stomach cold to touch.
  • Trembling on one side of body or in one arm or leg.

Warm Weather

Warm Weather also can pose problems, especially for older adults. Here are some ways to avoid suffering heat stress during hot summer days.

  • Limit outdoor activity when temperature is at its peak. Stay in air-conditioned environments during the hottest hours of the day.
  • Eat lighter meals.
  • Drink plenty of fluids (especially water) and avoid alcoholic beverages, coffee and tea.
  • Wear light, loose-fitting clothing.
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Meter Safety

AOG meter readers enter hundreds of yards each day.

To ensure the accuracy of your bill, our meter readers must have easy access to your gas meter. Please keep the path and the area around your home’s gas meter clear of branches and shrubs.

Your assistance will help our meter readers work safely and efficiently.

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