AOG Statement on Arkansas River Flooding

AOG Statement on Arkansas River Flooding



FORT SMITH, AR – In response to flooding of the Arkansas River, Arkansas Oklahoma Gas Corporation (AOG) has temporarily shut off service to nearly 300 meters as of noon on Tuesday, May 28. That number is expected to rise.

The company is working with public safety officials to monitor flooding in the River Valley area and as a proactive, cautionary measure, is temporarily interrupting service to meters that may be impacted as water levels continue to rise to historic levels. Customers who see water approaching their home or meter are urged to contact AOG at (479) 784 – 2052.

“The safety of our customers and employees is our top priority. Our crews are working around the clock to address customer concerns and monitor our facilities to protect the integrity of our system,” said Fred Kirkwood, Senior Vice President of Customer Development. “We are proactively interrupting service to meters that are currently impacted or are likely to be impacted by rising river levels. This includes interrupting service to customers who could experience flooding due to overflowing culverts and streams. We understand this is an inconvenience and thank our customers for their patience. We urge those we serve to call (479) 784 – 2052 if they see water approaching their home or gas meter.”

As water levels begin to subside, AOG will turn meters back on and replace any damaged equipment. Depending on the extent of the flooding and any damage to facilities, this could take several days.