The WNA (Weather Normalization Adjustment) is an adjustment to the distribution charge on your monthly gas bill to reflect normal weather.

The WNA will be a charge or a credit to your bill each month. This adjustment is used during the billing periods for November 1 through April 30. If the weather is colder than normal during a billing period, your distribution charge will be reduced in the form of a credit on your bill to reflect what the distribution charge would have been during a normal weather period. If the weather is warmer than normal, your distribution charge will be increased in the form of a charge on your bill to reflect what the distribution charge would have been during a normal weather period. The WNA has been approved by the Arkansas Public Service Commission for AOG's Arkansas customers.

The total amounts paid to each municipality served in the state of Arkansas for municipal, excise, sales or gross receipts, license, privilege or franchise taxes or fees or similar extractions of monies (excluding ad valorem and income taxes), which are levied or imposed by laws or ordinances, shall be passed through to the Customers served within the boundaries of the municipality that levied the tax or fee or for which the tax or fee was levied. The charge for the municipal tax or fee shall be shown on the face of the bills as a separate line item.

The purpose of the BDA is to adjust revenues impacted by declines in natural gas consumption occurring subsequent to the rates established in AOG’s Rate Case Docket No. 07-026-U. The BDA will be effective for a trial period beginning December 1, 2007 and ending August 31, 2011. WA-1 and WA-3 customers are subject to the BDA.

The purpose of the EECR is to establish the EECR rates by which the Company will recover the incremental costs of energy efficiency programs approved by the Arkansas Public Service Commission in Docket No. 07-077-TF. Recovery is limited to the incremental costs which represent the direct program costs that are not already included in the then current rates of the Company. The EECR rates will be calculated to recover those costs over the period in which the EECR rates will be in effect. WA-1, WA-3, WA-4, MB and LB customers are subject to the EECR.

1. The Customer Charge represents a portion of AOG’s cost to maintain a customer’s connection to the gas distribution system, meter the amount of gas used and perform other services. The costs which make up the Customer Charge are fixed and are not related to the amount of gas actually consumed.
2. The Distribution Rate represents AOG’s other costs related to natural gas service not recouped through the Customer Charge and is tied to the volume of gas used.
3. The Commodity Rate represents the amount that AOG paid for the gas. The price of the gas is passed on to consumers with no profit added.